Terms & Conditions

1 Introduction & Acceptance of Terms

Welcome to Laxmi Pharma ("Company", "we", "us", or "our"). These Terms & Conditions govern your use of our website, product catalog, and pharmaceutical inquiry services. By accessing or browsing our website, requesting product quotes, or conducting commercial transactions with us, you agree to be bound by these terms.

If you do not agree with any part of these Terms & Conditions, please refrain from using our platform or submitting inquiry forms.

2 Pharmaceutical Trade & Regulatory Compliance

Laxmi Pharma operates as a wholesale supplier, trader, and exporter of pharmaceutical products, active pharmaceutical ingredients (APIs), formulations, and medical supplies.

• Licensed Buyers Only: Wholesale purchases, bulk ordering, and trade of regulated pharmaceutical products are strictly restricted to licensed pharmacies, hospitals, registered medical practitioners, and authorized distributors possessing valid Drug Licenses (DL) and GST registrations.
• Regulatory Verification: We reserve the right to verify purchaser credentials, drug licenses, IEC (Import Export Code) documents, and GST details before finalizing any transaction or dispatching products.
• Medical Disclaimer: Information displayed on this website—including product descriptions, active ingredients, dosage forms, and therapeutic categories—is provided for informational and B2B trade reference only. It does not constitute medical advice, diagnosis, or treatment recommendations.

3 Product Catalog, Pricing & Quotations

Product listings and prices shown on our website or provided in digital catalog representations serve as invitations to negotiate and are subject to market fluctuations.

• Prices quoted exclude applicable taxes (GST), customs duties, freight, insurance, and handling charges unless explicitly stated in writing.
• We reserve the right to modify product specifications, packaging details, or discontinue items without prior notice.

4 Shipping, Cold-Chain & Delivery Terms

All shipments are processed following standard GDP (Good Distribution Practice) guidelines to ensure product integrity during transit.

• Temperature-Controlled Products: Cold-chain items requiring specific temperature ranges (2°C - 8°C) are dispatched using insulated packaging and temperature-monitored logistics services.
• Inspection & Claims: The recipient must inspect consignment packages upon delivery. Any damage, quantity discrepancy, or packaging compromise must be noted on the proof of delivery (POD) and reported to us within 48 hours of receipt.
• Force Majeure: Laxmi Pharma shall not be held liable for delivery delays or non-performance resulting from acts of God, transport strikes, customs holds, regulatory embargoes, or epidemic disruptions.

5 Intellectual Property & Website Content

All content, trademarks, company logos, brand names, product catalogs, photography, graphics, and code on this website are the intellectual property of Laxmi Pharma or its respective brand licensors.

You may not reproduce, copy, distribute, modify, or frame any portion of this website for commercial exploitation without prior written consent from us.

6 Limitation of Liability & Indemnity

To the maximum extent permitted by applicable law, Laxmi Pharma shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of the use or inability to use our website, delay in quotations, or supply chain disruptions.

Buyers agree to indemnify and hold harmless Laxmi Pharma, its directors, employees, and partners from any claims, liabilities, or regulatory penalties resulting from improper storage, unauthorized resale, or misuse of pharmaceutical products supplied.

7 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of India, including the Drugs and Cosmetics Act, 1940 and rules framed thereunder. Any legal proceedings or disputes shall be subject to the exclusive jurisdiction of the courts located in Nagpur, India.